Hi @KateP, thanks for getting in touch. If you have comprehensive cover, you will have unlimited cover from our approved glass company to repair or replace broken or chipped glass in your car’s windscreen or windows. There is an excess of £75 for replacement or £10 for repair. If you decide to use an unapproved repairer, the same excesses apply although the maximum we will pay is £125 for replacement or £40 for repair. However, you are not covered for mechanical, electrical, electronic or computer failures and repair or replacement of broken or damaged sunroofs is also not covered. Our approved repairer is National Windscreens, who can be reached on 0345 677 8888, open 24/7. You can also log a claim here: https://www.nationalwindscreens.co.uk/booking. Hope this helps!
Hi @KateP, thanks for getting in touch. If you have comprehensive cover, you will have unlimited cover from our approved glass company to repair or replace broken or chipped glass in your car’s windscreen or windows. There is an excess of £75 for replacement or £10 for repair. If you decide to use an unapproved repairer, the same excesses apply although the maximum we will pay is £125 for replacement or £40 for repair. However, you are not covered for mechanical, electrical, electronic or computer failures and repair or replacement of broken or damaged sunroofs is also not covered. Our approved repairer is National Windscreens, who can be reached on 0345 677 8888, open 24/7. You can also log a claim here: https://www.nationalwindscreens.co.uk/booking. Hope this helps!
Hi Robbie
im sorry to hijack this post but I’m Im the same situation. My windscreen is getting repaired on Tuesday by national windscreens. I’ve never had to make a claim before so I am unsure if tor process. Do I have to pay the excess on Tuesday to the repair person or do I get billed separately?
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Tesco Bank Community Terms of Service v 1.0
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Former Community ManagerVerified Answer@Onslow This is paid to the repair company. They will confirm directly to yourself how this is paid :)
13-10-22 13:39Hi @KateP, thanks for getting in touch. If you have comprehensive cover, you will have unlimited cover from our approved glass company to repair or replace broken or chipped glass in your car’s windscreen or windows. There is an excess of £75 for replacement or £10 for repair. If you decide to use an unapproved repairer, the same excesses apply although the maximum we will pay is £125 for replacement or £40 for repair. However, you are not covered for mechanical, electrical, electronic or computer failures and repair or replacement of broken or damaged sunroofs is also not covered. Our approved repairer is National Windscreens, who can be reached on 0345 677 8888, open 24/7. You can also log a claim here: https://www.nationalwindscreens.co.uk/booking. Hope this helps!
23-10-22 10:37
RossM