Hi TescoBank Community,
I've had a loan of 12K over 3 years. I've been making overpayment and had rebate interest adjustment. However, recently, when I make overpayment there's been no rebate interest adjustment showing in the statement. Has anyone experienced this as well?
Hey @BosssssCloud, thanks for getting in touch😀.
Normally when you make a payment your payment will reduce for your next payment cycle. This means your next Direct Debit payment will stay the same, or your next two payments will stay the same if your payment is due in the next five days.
The amount you could save is unique to your Loan and will vary depending on how many payments you have left. We'll send you a letter within seven working days of making your payment, letting you know about any interest you've saved, your new balance and the term remaining.
If it has been over 7 working days and you have not received this letter, please contact our Loans team on 0345 600 6016 (Mon - Fri: 8am - 8pm, Sat - Sun: 9am - 3pm). They will be happy to help you with this😀.
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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Joanne-D
