Mobile Banking App

How do I get the Mobile Banking app?
You can download it for free from the App Store or Google Play.

All you need to get started with our app...
If my phone has been stolen, what should I do?
Call our Customer Service Team immediately on 0345 300 3511* so that we can block the Mobile Banking App being accessed...
Are there times when I cannot access or make transactions using the Mobile Banking App?
There may be times, planned or unplanned, when Online Banking or the Mobile Banking App are unavailable. If they’re not...
How do I enable Face ID on my app?
Face ID must be set up on your iPhone before it can be used in the app. For more detail on Face ID you can visit the Apple...
How far back can I search on my account activity using the Mobile Banking App?
For your credit card account you can access the last 90 days of transactions and 18 months of PDF statements.
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Why does the Android App request ‘Super User’ or ‘Root access’ when downloading from Google Play?
We ask for root access so that we can tell if your device has been rooted. This is where the manufacture settings have been...
Is the Mobile Banking App free?
Yes, the Tesco Bank Mobile Banking App is a free service for customers, but please remember that the app needs an internet...
How do I enable Android fingerprint on my app?
Android fingerprint must be set up and enabled on your phone before it can be used in the app. You can do this through your...
What if I am asked for my Mobile App or Online Banking security details?
Once you've registered, we'll never ask for all of your security details when we contact you.

If you ever...
How can I share my account details from the app?
If you have a current account or savings account with us and you have our app, you'll see a feature called Share details...