How do I set up a direct debit to pay for my credit card using the Mobile Banking App?

Apple Devices

1. Log into our Mobile Banking App.
2. Select your Credit Card account, followed by Make a payment
3. Select Manage Direct Debit
4. Tap Set up Direct Debit, then simply enter the sort code and account number of the account you wish to make payments from and
select Continue
5. From here, choose your monthly payment option, Continue and Confirm then you’re all done.

Android Devices

1. Log into our Mobile Banking App.
2. Select your Credit Card account and open the menu.
3. Select Manage Direct Debit
4. Tap Set up Direct Debit, then simply enter the sort code and account number of the account you wish to make payments from and select Continue
5. From here, choose your monthly payment option, Continue and Confirm then you’re all done.

If you get an email before your first Direct Debit date letting you know your statement is ready, you’ll need to make your first payment by Pay by Bank, Faster Payment or Debit Card instead. Your Direct Debit should then be active for your next monthly statement. It only takes a few minutes to set up, and should leave your account on the same day every month, unless this day happens to be a weekend or bank holiday where the payment will be taken on the next working day.