One of my accounts is not showing in the app. What should I do?

You can view and manage all of your Tesco Bank accounts in one place using the Mobile Banking App. In order to view the accounts they must be in your name. For Credit Cards, only primary card holders can view the account, additional card holders will not be able to add the account to their Mobile Banking App or Online Banking.

If you can’t see all of your accounts, open the App settings and select 'Add Tesco Bank accounts', then tap on the button to 'Continue to Online Banking'. Log in to Online Banking and on the 'My Overview' page, scroll down to the bottom of the page until you reach the section, 'Can't see all of your Tesco Bank accounts?'. Please click 'Add your other Tesco Bank accounts'. It will then ask you to select the product you want to add, and on the next screen you will be asked to enter account details.

If you can't see all your accounts after following these steps you can call us on 0345 300 3511*.

Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.
Was this article useful?