How do I request my documents in braille, large print, or audio?

You can contact us by phone by calling 0345 300 3511. Lines are open:

  • Monday to Friday: 8am - 9pm
  • Saturday and Sunday: 8am - 6pm

If you have difficulties with your hearing or speech, contact us through Relay UK by adding 18001 to the start of the number above.

You can also contact us on social media through Facebook Messenger or Twitter, or you can fill in a short form to request your documents in one of the following formats:

  • Braille Grade 2
  • Audio CD
  • Large Print (18-20 points)

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