What happens if I miss a payment?

You'll be charged a late payment fee of £12 if your minimum payment doesn't reach your account by the due date. Any promotional offer you're currently receiving will also be withdrawn.

Keep track of your payment due date by logging on to the Mobile Banking App or by visiting Online Banking. To ensure you never miss a payment, please see our existing FAQ 'Ways to pay your credit card'. You can also set up alerts to remind you when your payment is due. For more information on how to manage your alerts, please see our existing FAQ 'How do I manage my alerts for my credit card account?'.

Please note that if you miss a payment this may affect your credit rating, If you're experiencing financial difficulties, please contact us or visit our FAQs.
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