Internet Saver

Do you offer CHAPS?
CHAPS is a payment system which offers same day transfers on payments of over £100,000.
If we receive the instruction...
Once I have submitted my application what happens next?
Once your application is submitted, we will send you your Welcome Pack. This contains information on how to use the account...
When will you send me statements for my Internet Saver account?
We'll provide you with an annual statement once per year in April. You can view your account balance at any time in our...
When will I start earning interest on a deposit into my account?
If your funds have been sent via Faster Payment or BACS, then you will start earning interest as soon as we receive your...
Will I get an annual certificate of interest automatically?
You can access your certificate of interest in your document store in Online Banking after 12th April each year. Due to...
I have been paid gross but I should have paid tax. How do I ensure I am being taxed correctly?
You should contact your own Tax Office for advice.
Banks are no longer required to deduct tax from the interest you...
Can I make a withdrawal to an account that is not in my own name?
You can only move money out of your account to a linked account in your own name.
To add a linked account that is...
I have a query with my Certificate of Interest for my Instant Access Savings
Please click through to the link below - this contains key information and frequently asked questions on Certificates of...
How do I close my Internet Saver Account online?
For Internet Saver, Instant Access Savings or Instant Access ISA accounts, if your balance is already at £0 and you want...
How do I pay into my Internet Saver and Instant Access Savings Account?
You can move money into your account in the following ways:

1. Mobile Banking App and Online Banking

...