Planned maintenance
To ensure we continue to deliver excellent service to our customers we’re carrying out some planned upgrades to our systems. As a result, Online and Mobile Banking is unavailable to customers from 8pm on Saturday 22nd until approximately 6.30am on Sunday 23rd. For any urgent queries during this time please call our Customer Service department. Sorry for any inconvenience.

When will I start earning interest on my initial deposit into my Cash ISA account?

If your funds have been sent via Faster Payment or BACS, then you will start earning interest as soon as we receive your funds.

Cheques
If we receive and process your cheque on a business day, your money will be available to spend and will start earning interest before midnight on the next business day. For example, if we receive your cheque on a Friday, your money will be available and start earning interest before midnight on Monday. You can check your payment has been successful by logging into our Mobile Banking App or by logging into Online Banking.

ISA Transfers
For Cash ISAs the transfer should be completed within 15 business days of us receiving your form. We will start paying interest from the day your existing ISA provider sends us your money or 16 business days after we receive your form (if this is earlier).Transfers from ISAs other than Cash ISAs may take up to 30 days.
Was this article useful?

Need some help?