If the child is under 16, the account must be managed by someone who has parental responsibility for the child. The person who manages the account is known as the 'Registered Contact'. This is the person we will write to about the account and who will be able to manage the account using Online and Telephone Banking.
The Registered Contact must keep us informed of any changes of address if either they or the child move.
At 16, the child can choose to manage the account instead and become the Registered Contact.
There can only be one Registered Contact at any one time. This means that if the child opts to become the Registered Contact, we will not be able to discuss the account with the previous Registered Contact.
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