Planned maintenance
To ensure we continue to deliver excellent service to our customers we’re carrying out some planned upgrades to our systems. As a result, Online and Mobile Banking is unavailable to customers from 8pm on Saturday 22nd until approximately 6.30am on Sunday 23rd. For any urgent queries during this time please call our Customer Service department. Sorry for any inconvenience.

When will you send me statements for my Junior ISA account?

We'll provide the Registered Contact with an annual statement once per year on the anniversary of the account opening. The account balance can be viewed at any time in our Mobile App or Online Banking. The Registered Contact can also call us to request a statement whenever they need one.

If the Registered Contact has chosen to access statements online, we'll email or text them when it is ready to view.
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