How do I make a windscreen claim and what’s the excess?

If you have Silver or Gold Comprehensive cover and need to claim any glass in your car, your excess is stated on your insurance schedule:

Repair - £10
Replacement - £75.

Windscreen cover is unlimited when you use an approved windscreen repairer. Please note that we do not cover glass sunroofs. You will not be entitled to more than £125 for windscreen damage, minus the excess if you use a non-approved repairer.

If you do not have Standard Comprehensive cover, or if you have Bronze cover, you will not have Windscreen cover.

Windscreen claims do not affect your No Claims Discount (NCD). Should you need to make a claim, please call Tesco Glass Line (Autoglass) on 0345 677 8888*.

Autoglass also have an online claims platform where you can report your glass damage online as an alternative to calling Tesco Glass Line. You can access this using the following link:

This answer relates to Tesco Bank Car Insurance. For an answer relating to Tesco Bank Box Insurance, please select the Box Insurance FAQ category or use the search box at the top of the page

Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.
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