Home Insurance

How long can I leave my home unoccupied?
We won’t cover your home if it’s unoccupied for 60 days or more in a row. You must tell us right away if your home is...
How can I view my Home Insurance documents?
You can view your documents through Your Insurance Account. You can access your documents by selecting ‘View documents’...
What fees do you charge?
We charge fees for:

  • Changes to your policy after it has started - £25.
  • Cancelling your policy after the
...
Promotional offers - eligibility checklist
The terms could include things like:

  • Clubcard membership – for some offers, you must add your Clubcard
...
How do I add buildings/ contents to my policy?
You can add buildings or contents to your policy through Your Insurance Account.

Before adding to your policy,...
How long is my quote valid for?
We can quote for policies up to 30 days in advance or until the start date of the quote. However, we can only ensure the...
Do you cover my child whilst they are away from home at university?
We’ll pay up to £5,000 for loss or damage to contents belonging to you or a family member. This applies when they are...