Home Insurance

What happens if my claim doesn’t proceed?
This will be recorded on your policy schedule as a ‘Notification of Loss’ and a record will be made on an insurance...
How will you settle my claim?
We’ll decide to either:

  • pay you the cash value of the lost, damaged or stolen items.
  • arrange for repairs
...
How do I make a claim on my Tesco Bank Home Insurance policy?
We know how stressful it can be when you need to make a claim and the sooner you report it, the sooner we can help you....
How do I maintain my property and keep it safe?
If you don’t look after your home and something unexpected happens, we might not be able to pay you for a claim. Regular...
Can I claim for damage caused by weather?
Yes, providing the weather event meets our definition of a storm:

A single violent weather event with wind...
I have a leak, what should I do?
We’re sorry to hear you have a leak and know this can be a distressing experience. Our claims team are on hand to support...