Do I need to tell you about any building work?

You must tell us about any building work you plan to have carried out within your home before it takes place. Because of the change to your home, your premium may change, and we may change the terms of your policy.

If you don’t tell us about any building work before it takes place, we may refuse to pay a claim or pay only part of a claim.

To tell us about any building work you have planned, call us on 0345 246 2904*. Lines are open Monday to Friday 8am - 8pm and Saturday to Sunday 9am - 2pm.

For more information on what changes you need to tell us about, see section 1 of your policy conditions in your Policy Booklet. Details of any exclusions and limitations are also available.

*Calls may be recorded. This number may be included as part of any inclusive call minutes provided by your phone operator.
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