How do I renew my Home Insurance policy?

You can renew your policy by logging in to Your Insurance Account and following these steps:

  • After logging in, select the policy and click ‘View renewal’.
  • Check the information is up to date (any errors could leave you without cover and could also affect how much you pay).
  • We’ll then ask if you're happy to renew automatically or want to change your payment details (if you pay in full, we'll take your payment immediately).
  • Confirm your payment details.

If your policy is set to renew automatically, you don't need to do anything unless your circumstances have changed or you want to change your policy. If you pay by Direct Debit, your new payments will start automatically. If you pay annually, we'll automatically take the new payment from the same card you used last year.

If your policy is not set to renew automatically and you wish to renew, you must contact us before your renewal date to ensure we can guarantee the price we have sent you. You can also find details on how to renew your quote in your invite email.

If your policy is set to automatically renew but you don't want to go ahead, you can make a change by logging in to Your Insurance Account or calling us on 0345 246 2904*.

*This number may be included as part of any inclusive call minutes provided by your phone operator.
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