Planned maintenance
To ensure we continue to deliver excellent service to our customers we’re carrying out some planned upgrades to our systems. As a result, Online and Mobile Banking is unavailable to customers from 8pm on Saturday 22nd until approximately 6.30am on Sunday 23rd. For any urgent queries during this time please call our Customer Service department. Sorry for any inconvenience.

How do I manage my marketing preferences?

You can amend your marketing preferences across all your products through Online Banking and change your personalised offer settings using our Mobile Banking App. Once logged in, follow these steps:
Online Banking:

  • On the My Overview page, click 'Settings' and then select ‘Marketing Communications’ from the drop-down menu.
  • You can amend your current preferences by clicking on the ‘Change’ button.
  • Tick the box next to your preferred methods of communication and then click ‘Save changes’.
  • A confirmation message will appear at the bottom of the screen to confirm your preferences have been updated.


The Mobile Banking App:

  • On the homepage, click 'Settings' on the top right menu and select ’Personalised Offers’.
  • You can amend your current preferences by clicking on the ‘Personalise my offers toggle’.
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