Planned maintenance
To ensure we continue to deliver excellent service to our customers we’re carrying out some planned upgrades to our systems. As a result, Online and Mobile Banking is unavailable to customers from 8pm on Saturday 22nd until approximately 8am on Sunday 23rd. For any urgent queries during this time please call our Customer Service department. Sorry for any inconvenience.

Why can't I (as attorney) use the credit card after capacity has been lost?


When our customer no longer has capacity, you are unable to spend on their credit card and increase any further borrowing. This is to protect both our customer and yourself as the attorney. If there is a nil balance on the credit card the account will be closed when the POA has been registered. If there is still a balance statements will be directed to the attorney to manage the existing debt and make payments.
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