Community closure
We wanted to let you know we’ll be closing our Community site on 14 July.
For more information, please read our article
I’ve cancelled a subscription but the company have taken more payments
If you cancelled a subscription before the transaction(s) debited, we may be able to reimburse you with a chargeback....
I've not received my cash after using my Tesco Bank card at an ATM
Please note that we can only assist with disputes relating to cards issued by Tesco Bank. If the card you used at the ATM...
I’ve been wrongly charged after using a car hire, hotel or cruise.
If you’ve been wrongly charged after using a vehicle hire, hotel accommodation or cruise, we may be able to reimburse...
I think goods I’ve ordered are counterfeit
If you’ve ordered something and it appears to be fake, or you’ve received a letter from Border Force stating your goods...
I ordered a free sample or entered a free trial but now I’m being charged
Sometimes ordering a free sample or free trial online enters you into a recurring payment or subscription. This should be...
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