International Money Transfer

How do I get a refund?
If you opted to send cash directly to a bank account or mobile wallet then you’ll need to contact MoneyGram® on 0800...
How do I send money?
There are 3 options for customers who wish to send money. 
How do I make a complaint?
For complaints with MoneyGram® and the transaction, write to:

Resolution Assurance Department,...
How much does it cost to send money?
It depends on how much you're sending and the foreign exchange rate on the day you're sending the money. Visit MoneyGram®...
Do I need proof of my identity?
All MoneyGram Transactions require customers to show a valid form of ID. You can present the following as part of the transaction:...
Who can I send money to?
You can use MoneyGram® to send money to friends and family. Never send money to someone you don't know. Please note, MoneyGram®...
How quickly does my money arrive?
When you send cash, money typically arrives in minutes*. For account deposits, funds are usually deposited the same or next...
I have a question about a transaction. What should I do?
Call MoneyGram® on 0800 026 0327, or visit the Tesco store where you completed the transaction. You will need your original...
Can I only pay with cash?
You can pay for transactions with cash or Debit Card.