Contact us

Please find our opening hours and contact details below.
​​​​​​​
Banking Customer Service Telephone Weekday Saturday Sunday
Loans 0345 600 6016* 8am – 8pm 9am – 3pm 9am – 3pm
Savings 0345 678 5678* 8am – 8pm 9am – 3pm 9am – 3pm
Current Accounts 0345 835 3353* 8am – 9pm 8am – 6pm 8am – 6pm
Credit Cards 0345 300 4278* 8am – 9pm 8am – 6pm 8am – 6pm
Online Banking & Mobile App Help 0345 300 3511* 8am – 9pm 8am – 6pm 8am – 6pm

Banking Customer Service Telephone Mon - Thurs Friday Saturday Sunday
In financial difficulty? 0345 671 0677* 8am – 9pm 8am – 8pm 8am – 5pm Closed

Insurance Customer Service Telephone Weekday Saturday Sunday
Car 0345 673 0000* 8am – 8pm 9am – 2pm 9am – 2pm
Home 0345 674 6666* 8am – 8pm 9am – 2pm 9am – 2pm
Pet 0345 078 3895* 8am – 6pm 9am – 5pm Closed
Claims Telephone Weekday Saturday Sunday
Car 0345 677 3377* 8am – 8pm 8am – 5pm 8am – 5pm
Home 346 677 7222* 8am – 8pm 9am – 5pm 9am – 5pm

​​​​​​​Calls may be recorded. *This number may be included as part of any inclusive call minutes provided by your phone operator.
Was this article useful?