What if my Clubcard Pay+ card is lost or stolen?
Call us straight away on 0345 835 6295* to report your Clubcard Pay+ card lost or stolen. We're open 24/7. Calls may be recorded. ...
What happens if I have forgotten my Clubcard Pay+ PIN?
If you've forgotten your PIN you can request a PIN reminder which should arrive within 5 working days via post.

To do this, log in to the Tesco Bank Mobile
...
I have forgotten my Clubcard Pay+ log in details. How do I get new ones?
If you have forgotten your password or passcode you can reset this using the Tesco Bank mobile banking app. Simply open our app and select the ’Forgotten...
How do I transfer funds out of my Round Up account?
To transfer funds out of your Round Up account, select the ‘Make a Payment’ option and then transfer the amount of funds...
How do I transfer funds out of my account or pay someone else with my Clubcard Pay+ account?
To make a payment out of your Clubcard Pay+ account, select the 'Move money' tab in the Tesco Bank Mobile App to pay an...
How do I top up my Clubcard Pay+ account?
To top up your Clubcard Pay+ account log in to the Tesco Bank Mobile App, select the 'Top Up' button then 'Add money', enter the amount you want to top up and then select...
Is my Tesco colleague Clubcard linked to my Clubcard Pay+ account?
Your Tesco colleague discount should automatically link to your Clubcard Pay+ account at application. If you do have any issues you...
If I use a Curve card with my Clubcard Pay+ card what Clubcard points will I earn?
Payments made with a Curve card with a Clubcard Pay+ card attached will earn 1 point for every £8 spent both in and out...
Can I still collect my Clubcard points when using Apple Pay with my Clubcard Pay+ card?
If you're using Apple Pay in a Tesco store, tap your physical Clubcard Pay+ card before you pay to benefit from Clubcard...
What's the difference between Clubcard Pay+ and a Tesco Bank Current Account?
Clubcard Pay+ is made up of a Clubcard Pay+ payment account and a Round Up savings account - to let you pay, save and pick up extra...

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