What happens if the other driver was responsible for the incident?

You’ll still need to let us know about the incident, even if you don’t want to claim. For more information on how to make a claim, just follow this link. If you do claim, we’ll ask the insurer of the person responsible for the incident to pay for the costs of your claim. Once we’ve received our money back, we’ll close your claim and reinstate your no claim discount if it was affected. If you paid an excess, you’ll be able to get this back from the insurer of the person responsible for the incident. If you have Tesco Legal Guard on your policy, we’ll put you in touch with someone who can help you to do this. This information is for Tesco Bank Car Insurance policyholders. Tesco Bank Box Insurance policyholders please select the Box Insurance FAQ category or search at the top of this page.
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