- Have your sort code and account number handy before you start
- Download our PDF closure form, complete it and save to your device then email it to [email protected]
- It may take up to 30 days for your account to be closed
- We’ll send you a closing statement when it’s closed, you don’t need to call us to confirm
- Remember – only complete the form if your balance is £0
To return your balance to £0 you can transfer your money to another account. It is quick and easy to do this through our Mobile App or Online Banking.