What happens to my overdraft balance?

You can no longer use your overdraft and you should continue to make payments to repay the balance. You’ll see your overdraft balance in Online Banking or our Mobile App until it’s repaid and you will continue to receive your monthly statements.

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Our Financial Assist team will get in touch to offer you support in paying this money back as soon as you can. You can call them on 0345 366 6468* to discuss setting up a repayment plan that’s affordable for you. We won’t charge you any interest on your outstanding balance. However, you should repay this money as soon as you can, as it will show on your credit file until it’s paid off.

*This number may be included as part of any inclusive call minutes provided by your phone operator.