NickG

How far back can I view my transactions online?
You can view your last 90 days of transactions for credit cards. For savings, current and loan accounts, you can view all...
What is phishing?
A typical phishing scam involves a fraudster sending an email to a customer claiming to be from their bank and will involve...
Can I log in to Online Banking from more than one computer?
Yes, you can log in to Online Banking from more than one computer or mobile device as long as we have your up to date mobile...
I do not have a mobile phone signal and cannot receive a One Time Access Code. How do I get into Online Banking?
You'll still be able to get into Online Banking from a browser on a computer or mobile device that you've already asked...
How do I change my security number online?
Log in to Online Banking and select 'Manage security details' from the Settings menu at the top of the My Overview page,...
What happens if I have forgotten my login details?
If you forget any of your login details, you can reset these online. Just look for these links when logging in:
...
Why do you not recognise my computer?
As an additional security measure, we store a small security token on your computer or mobile device which lets us recognise...