sarah_d

How does the transfer impact policies and how will claims be handled?
The proposed transfer will have no impact on the cover provided by the current policy. Any claims which a policyholder may...
How is policyholder data being handled/protected?
Policy data remains within the AND-E group and so is subject to all the existing data privacy and data protection practices....
Will customers need new policy documents?
No. The terms and conditions of the policies will stay the same. Customers will not need any new insurance documents for...
Will policyholders have access to a Financial Services Compensation Scheme (FSCS) and Financial Ombudsman Scheme (FOS)?
Yes, policyholders will continue to have access after the Proposed Transfer to both the Financial Services Compensation...
I am no longer a policyholder so why is this relevant to me?
The terms of some Tesco Bank Box Insurance policies may allow claims to be made a number of years after the policy has expired....
Will the same people continue to deal with my policy?
Yes, all contact details and customer service phone numbers will remain the same.
What is a deputyship order?
A deputyship order gives you the ability to make decisions on behalf of someone who has lost the capacity to make financial...