JonathanG

How do I update my address, email, and phone number in the Mobile App?
How do I update my personal details in the Mobile App?

To update your details for your Clubcard Pay+, credit...
What if my Clubcard Pay+ card is lost or stolen?
Call us straight away on 0345 835 6295* to report your Clubcard Pay+ card lost or stolen. We're open 24/7. Calls may be...
What happens if I have forgotten my Clubcard Pay+ PIN?
If you've forgotten your PIN you can request a PIN reminder which should arrive within 5 working days via post.
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I have forgotten my Clubcard Pay+ log in details. How do I get new ones?
If you have forgotten your password or passcode you can reset this using the Tesco Bank mobile banking app. Simply open...
How do I transfer funds out of my Round Up account?
To transfer funds out of your Round Up account, select the ‘Make a Payment’ option and then transfer the amount of funds...
How do I transfer funds out of my account or pay someone else with my Clubcard Pay+ account?
To make a payment out of your Clubcard Pay+ account, select the 'Move money' tab in the Tesco Bank Mobile App to pay an...
How do I top up my Clubcard Pay+ account?
To top up your Clubcard Pay+ account log in to the Tesco Bank Mobile App, select the 'Top Up' button then 'Add money', enter...