Type: Posts; User: KellyT

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  1. Hi @Gary1234...

    Posted by KellyT, Yesterday
    Hi @Gary1234, please send us over a private message to Tesco-Bank and we'll be able to check your application.
    1 Replies
    22 Views
  2. Did you make any additional payments or receive...

    Posted by KellyT, Yesterday
    Did you make any additional payments or receive any refunds to your account prior to the direct debit collection date? If so, the direct debit would automatically adjust to reflect these @bigjimlizzy
    3 Replies
    26 Views
  3. Hi @jayneh...

    Posted by KellyT, Yesterday
    Hi @jayneh, thanks for getting in touch. Once you account matures it will automatically revert to the standard rate which is 0.25%. The higher interest rate won't be applied, you will need to...
    1 Replies
    18 Views
  4. Hi @RyanW...

    Posted by KellyT, Yesterday
    Thread: Late payment?
    Hi @RyanW, I've replied to your private message now to help get this all sorted.
    1 Replies
    19 Views
  5. Hi @Myrchn...

    Posted by KellyT, Yesterday
    Hi @Myrchn, have you not received a renewal credit card through the post?
    3 Replies
    22 Views
  6. Hi @harryloverman...

    Posted by KellyT, Yesterday
    Hi @harryloverman, you can request a balance transfer on Online Banking or the Mobile Banking App. Can you please let me know a little bit more about the issue you're having when trying to request...
    1 Replies
    22 Views
  7. Hi @Klovegrove1960...

    Posted by KellyT, Yesterday
    Hi @Klovegrove1960, thanks for getting in touch. Is this a direct debit you have set up with Tesco Mobile?
    1 Replies
    17 Views
  8. Hi @davi...

    Posted by KellyT, Yesterday
    Hi @davi, have 120 days elapsed since your policy start date?
    3 Replies
    168 Views
  9. We'd need to speak to you securely using the link...

    Posted by KellyT, Yesterday
    We'd need to speak to you securely using the link my colleague has provided to provide further help @frankm
    5 Replies
    46 Views
  10. Hi @colmer27...

    Posted by KellyT, Yesterday
    Hi @colmer27, did you manage to get this sorted? We don't offer joint credit card accounts I'm afraid, but there is the option to add an additional cardholder who's authorised to spend on the...
    5 Replies
    2,444 Views