Type: Posts; User: KellyT

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  1. Hi @beccawns...

    Posted by KellyT, Today
    Hi @beccawns, once you receive the credit card in the post (and prior to activating the card) please give our team a quick call on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm). One of...
    1 Replies
    36 Views
  2. Hi @Amandavid...

    Posted by KellyT, Today
    Thread: Unlock card
    Hi @Amandavid, please send us over a private message to Tesco-Bank and we'll be able to take a closer look.
    1 Replies
    33 Views
  3. Yes that's correct, the PIN would only be changed...

    Posted by KellyT, Today
    Yes that's correct, the PIN would only be changed on the individual card @Docd
    3 Replies
    38 Views
  4. Hi @Bruce2022cdtec...

    Posted by KellyT, Today
    Hi @Bruce2022cdtec, have you been in touch with the retailer to see if there's anything they can do?
    1 Replies
    29 Views
  5. You can reach the Pet Insurance team on 0345 078...

    Posted by KellyT, Today
    You can reach the Pet Insurance team on 0345 078 3895 (Mon - Fri: 9am - 5pm) or by contacting tesco.petinsurance@uk.rsagroup.com, and one of my colleagues will be able to assist with this @Nicola2573
    4 Replies
    41 Views
  6. Hello @edgevi91...

    Posted by KellyT, Today
    Thread: bike
    Hello @edgevi91, you can add on bike cover by logging into Your Insurance Account (YIA). Once logged in, please select 'make changes' then 'change contents cover' and select the dates, go down to...
    1 Replies
    27 Views
  7. Hi @Nevisbabe...

    Posted by KellyT, Today
    Thread: Courtesy Car
    Hi @Nevisbabe, please contact the Claims team directly for help with this. You can find our Contact Numbers here https://www.tescobank.com/car-insurance/standard/making-a-claim/
    2 Replies
    33 Views
  8. Hi @JASWILSON73...

    Posted by KellyT, Today
    Hi @JASWILSON73, please send over a private message to Tesco-Bank and we'll be able to help.
    1 Replies
    31 Views
  9. Hi @Genna...

    Posted by KellyT, Today
    Hi @Genna, can you please confirm what type of account you have? Do you have access to online banking or the mobile app?
    2 Replies
    29 Views
  10. Hi @Deejay67...

    Posted by KellyT, Today
    Hi @Deejay67, please call us on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) to activate your card.
    1 Replies
    51 Views