[juditorquay]

i have had a temporary security no texted to me, but ive tried to use it and itsnot working, how long are they valid for after theyve been sent to you?also my computer is not recognised on the banking log on? will this stopme from being able to log in?

[ScottW]

Hi , sorry to hear that you've had issues with your security number. The codes are valid for 30 days and reset your online security, including your recognised devices. If you call us on 0345 300 3511 a member of our team can help.

[juditorquay]

thanks, thats helpful

[juditorquay]

problem sorted, thanks

[avellana]

I've sent a message about my security number and I can't find it to see the reply

[avellana]

I'm confused how to find it.
Sorry

[KevinC]

Hi avallena, did you send us a message through one of your Social Media accounts (Facebook or Twitter) to get your security number reset for your online banking?

[avellana]

No I didn't.

[KevinC]

I have replied to you in your other post if you check that

[avellana]

Thank you