[SophieHughes88]

Hello,

I have been approved for a credit card but haven't recieved it and don't know how to access it to do a balance transfer?

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I have also downloaded the app and it won't allow me to login

[ChristopherP]

@SophieHughes88 Hey there, thanks for getting in touch!

If your application was successful, you will receive your PIN within 3-5 working days followed by your card within 5-7 days. You’ll have to activate your card before you can use it, I’ve attached a link which explains how you can do this!

Please note, if you’ve requested a balance transfer in your application, this will process within 3 working days of you activating your card. If you’re looking to request a balance or a money transfer, you can do this via online banking and the mobile app when your card arrives.

Has this timescale passed without receiving anything?

https://community.tescobank.com/t5/C...-Card/ta-p/209