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Transfer Not Showing

  • sarahtc's Avatar
    Fresh Eyes
    Hi

    My Tesco credit card shows a balance transfer to another card, however the transfer doesn't appear on the other card. It was made on the 20.03.2025 and still today 31.0302025 the payment does not appear?

    Can some-one please advise.

    Many thanks Sarah
  • 1 Reply

  • Verified Answer

    ChristopherP's Avatar
    Your Community Expert
    Verified Answer
    @sarahtc Hey there, thanks for getting in touch!

    Balance Transfers process within 3 working days, so we'll need to look into this for you.

    Please call the Credit Card team directly on 0345 300 4278 (Mon - Fri: 8am to 9pm, Sat - Sun: 8am - 6pm) and they'll be happy to help.

    To speak to one of my colleagues, please choose option 2 and enter your security details, then press 0. If you don't have any details to hand, just press 0 and you will then be passed through.

    Sorry for any inconvenience caused.



    If you need to ask a question about a Tesco Bank product, you can make a post in Help & Support here


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