Hi @MDH38, this isn't a facility we offer on the mobile banking app, however, if this were to change, we'd be in touch to let customers know. In the meantime, I'll record this as feedback and send it across to the appropriate team - Keigan
Hi @MDH38
I can see it can be frustrating not being able to send a secure message via the Tesco banking app.
However I agree with @CSKBrambles that a secure private message can be sent through this community platform.
Warm regards, Caz @25H
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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EmployeeHi @MDH38, this isn't a facility we offer on the mobile banking app, however, if this were to change, we'd be in touch to let customers know. In the meantime, I'll record this as feedback and send it across to the appropriate team - Keigan
26-10-20 12:12Hi @MDH38
KeiganM
