Welcome to the Tesco Clubcard Pay+ group

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  • RossM's Avatar
    Community Manager
    Hi everyone and welcome to the Tesco Clubcard Pay+ group,

    This is the place to share all your experiences with Tesco Clubcard Pay+, as well as any suggestions you have. But first of all, we’d love to hear all about:



    • How your application went? Was it smooth or did you hit any bumps?
    • Now you’ve got your Tesco Clubcard Pay+, how’s it going? Have you used it yet?
    • Do you have any favourite features?
    • What attracted you to apply for Tesco Clubcard Pay+?



    The team and I will create some topics here to get you started, but please start your own too. I can’t wait to hear how you’ve been using your Tesco Clubcard Pay+ and making the most of all the features and benefits.

    ​​​​​​​Ross
    Last edited by KellyT; 12-08-21 at 09:42.
  • 48 Replies

  • heanor_man_34's Avatar
    Guest
    Good morning Ross,

    I've downloaded the Tesco Groceries app but unfortunately it would appear Clubcard Pay+ isn't available to me yet?

    When the chance to apply for it comes I look forward to being able to top up my card when we get paid every four weeks and using that to budget my food shopping-that's what has attracted me to make an application when I'm able to do so.

    Now the prepaid card option is being withdrawn from Pay+ perhaps this can be communicated with those customers? Am sure it's something they'd be interested in, especially with the double points offer.
    Last edited by KellyT; 12-08-21 at 09:42.
  • RossM's Avatar
    Community Manager
    Hey @heanor_man_34, will pass your comments to the team. Clubcard Pay+ isn't available to all customers yet but keep an eye on the app for updates and I will share more information via this board when I can :)
    Last edited by KellyT; 12-08-21 at 09:43.
  • heanor_man_34's Avatar
    Guest
    Quote Originally Posted by RossM View Post
    Hey @heanor_man_34, will pass your comments to the team. Clubcard Pay+ isn't available to all customers yet but keep an eye on the app for updates and I will share more information via this board when I can :)

    Thanks @RossM. It's something I'd like to be able to use.
    Last edited by KellyT; 12-08-21 at 09:43.
  • vicswilson's Avatar
    Fresh Eyes
    Hi,

    Do we know what further offers may be coming down the line for Clubcard Pay+? Something for summer perhaps?

    ​​​​​​​VW
    Last edited by KellyT; 12-08-21 at 09:43.
  • sarah_d's Avatar
    Community Manager
    Hi @vicswilson

    Watch this space for more info coming!
  • Apbates's Avatar
    @RossM

    ​​​​​​​Application went smoothly and very straight forward.

    Double Clubcard for the first 3 months is great, but not sure if i made right decision getting Clubcard Pay+ because after the first 3 months you revert back to 1 point for every £1 spent at Tesco, where as if i paid for my shopping with my Tesco Credit Card i also would also get an extra 1 point for every £4 spent at Tesco, but with Clubcard Pay+ you won't.
    Last edited by KellyT; 12-08-21 at 09:44.
  • RossM's Avatar
    Community Manager
    Quote Originally Posted by Apbates View Post
    ​​​​​​​Application went smoothly and very straight forward

    This is great to hear that the application process was smooth! Have you used Clubcard Pay+ for a shop as of yet?

    Quote Originally Posted by Apbates View Post
    ​​​​​​​Double Clubcard for the first 3 months is great, but not sure if i made right decision getting Clubcard Pay+ because after the first 3 months you revert back to 1 point for every £1 spent at Tesco, where as if i paid for my shopping with my Tesco Credit Card I also would also get an extra 1 point for every £4 spent at Tesco, but with Clubcard Pay+ you won't.

    This is great feedback that I will pass on to the Clubcard Pay+ team, you are correct that after the initial 3 months you may get more points if you use your Tesco Bank Credit Card (if you have one), but Clubcard Pay+ does also offer additional benefits including being able to see all your grocery spending in one place and when you spend using your Clubcard Pay+ debit card, we’ll round up the amount to the nearest pound and save the change in your Round Up Savings Account.
    Last edited by KellyT; 12-08-21 at 09:44.

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  • Lparker's Avatar
    Hi Ross are you able to help please? I have my Clubcard pay+ card but can’t see where in the Tesco Bank App that I register it?

    ​​​​​​​thanks
    Last edited by KellyT; 12-08-21 at 09:45.
  • JoeC's Avatar
    Your Community Expert
    Hi @Lparker, thanks for getting in touch. Could you please send us a private message to @Tesco-Bank and we can look into this for you?