[Fossil]

Hi I made a online loan application this morning, how long before I get a decision please?

[25H]

Hi @Fossil

As you applied online, Tesco try to give an instant decision to confirm if you are accepted, whether they need further information (see below), or if you're declined.

If you’ve been approved, we will either send you a credit agreement to check and sign, or where possible you can sign your credit agreement digitally. We’ll then use Faster Payments to send the money directly to your bank account. Faster Payments can take up to 48 hours and the money can be withdrawn as soon as the funds reach your account.

If you apply over the phone or Tesco require some supporting documentation:

• If you are approved, they will send you a credit agreement for you to sign and return.
• If you are approved in principle, they will send you a credit agreement to sign and return and a list of any other documentation we require.
• If we can’t lend to you, we will let you know.

It may take between 5 – 10 days for us to check everything is ok. As we try to do this as quickly as possible, we do not send an acknowledgment email or letter, but will inform you as soon as a decision has been made. Once your returned agreement is processed, they use Faster Payments to send the money to your account.

If you gave Tesco your mobile number during your application they will send a text when the funds have been sent to your account, followed by a welcome letter.

Hope this helps!!

Warm wishes, Caz @25H

[JoeC]

Hi @Fossil , please send us a private message to @Tesco-Bank and we will look into this for you.
@25H thanks as always for your help :)

[25H]

Hi @RubyS

To find out how much is left on your loan just send Tesco Bank a 'Private Message' so this can be checked out.

Click on this link: https://community.tescobank.com/private.php?do=newpm&u=447614

Complete it, click 'Submit Message' and this will send your message securely and privately.
Please include your full name, date of birth and postcode.

You will receive a reply to your private message.

Warm wishes, Caz @25H

[Fossil]

Thanks for the help

[KellyT]

This is really useful and detailed information @25H , thanks for the helping hand :) Did this help with your query @Fossil ?

[RubyS]

How do I find out how much is left on my loan?

[KellyT]

Hi @RubyS, did you get your query sorted? If @25H 's reply helped, can you please 'accept as solution'? This will help other members in the Community with similar questions too :)