[Rhianne]

Hello. I applied for a loan and was given an error message once the application was submitted. And asked to contact Tesco with no other details on how to do this. Please can @Tesco-Bank provide me with an update on this application


Many thanks
Rhianne

[25H]

Hi Rhianne @Rhianne

I'm sorry to hear you received an error message.

Please send Tesco Bank a 'Private Message' so this can be checked out for you.

Click on this link: https://community.tescobank.com/private.php?do=newpm&u=447614

Complete it, click 'Submit Message' and this will send your message securely and privately.
Please include your full name, date of birth and postcode.

You will receive a reply to your private message, with the appropriate response.

Warm wishes, Caz @25H

[KellyT]

Hi @Rhianne, were you able to get this all sorted? If @25H 's reply helped out can you please 'accept as solution'? This will really help out other Community members with similar queries to yours :)

[Rhianne]

Hi Kelly.
this is not resolved yet, I did call and speak to someone. They told me I would find out in 2 days. It’s been way over a week since, maybe 1.5 weeks and no responses :(

[KellyT]

Really sorry about that @Rhianne, can you please send us over another PM to @Tesco-Bank ? I'll then be able to provide an update for you.