[JMMMW]

I am trying to switch my account to a different provider but I have been told that Tesco Bank could not proceed with the switch. My account is still live but it has a zero balance. Any ideas why this may be?

[JoeC]

Hi @JMMMW, I'm sorry to hear this. Please send us a private message to @Tesco-Bank and we will look into this further. I hope this helps.