[jeremyjh1]

I recently (around Sept 24th) made a request for a chargeback due to a service paid for not received, I completed the online process, but I do not recall receiving any confirmation of this nor do I have any references numbers. Should I assume that the request failed and I should re-apply for the chargeback or is there a way of finding out the details and checking on progress? (I am reluctant to contact Tesco direct without some form of reference. Thank you

[KellyT]

Hi @jeremyjh1, sorry to hear about that. Please send us over a PM to @Tesco-Bank , and we'll be able to check for you.

[jeremyjh1]

@KellyT Thanks.

New to this. Usually try to contact by phone, but the wait is awful (completely understand why, but still a pain). Always feel it it is easier to text/email/msg, then wait for a response, rather than listen to the same music for ages or the message telling you how important your call is to them, over and over... Aaarrggghhh!!!