[Saraswathy]

Hi, I have move from UK to NZ during the lockdown. Unable to do much during these time. I am trying to update my details such as address and mobile number via mobile banking or internet banking but no success. Is there any other ways of doing this without making an international call.

[25H]

Hi @Saraswathy

The best thing is to send Tesco Bank a private message from here and ask them to assist you with this.

Click on this link: https://community.tescobank.com/...newpm&u=447614
Complete it, click 'Submit Message' and this will send your message securely and privately.
Please include your full name, date of birth and postcode that Tesco Bank currently have for you.

You will receive a reply to your private message, with the appropriate response.

Warm wishes, Caz @25H

[25H]

Hi @Saraswathy

You can update details via Online Banking.
Please log in and at the top of the page is 'Settings'.
Click on that, then 'Personal Details', scroll down where you can 'Edit' your address and mobile number.

Hope this helps!!

Warm wishes, Caz @25H

[Saraswathy]

Hi, I tried to login but it was sending verification code to my UK mobile which is no longer active.

[Saraswathy]

@25H Hi, I tried to login but it was sending verification code to my UK mobile which is no longer active.

[Saraswathy]

@25H Thanks for the information. I will send private message to them. Appreciate your help 🙏