[SDlawson]

Im trying to transfer money from my bank account to my savings account with yourselves via faster payment.

What do I out in the Name of account box? Is it the name on the account or Tesco Bank Plc?

Do I click personal or business?

I have tried various combunations but when I click check payee details my bank says it cannot verify the detaild and if I continue the money may not reach the account.

can you confirm what I should be putting into the payee details

thankyou

[KellyT]

Hi @SDlawson, thanks for getting in touch. Please double-check to ensure you're entering the correct sort code and account number along with your own name, and select 'personal' :) Hope this helps.

[RossM]

Hey @SDlawson , did you manage to get everything sorted with your transfer?

[sj66]

Hi
I believe this is a warning because lots of other banks can’t link to Tesco for the security checking. It’s just a warning to say that if you haven’t entered the right details they can’t double-check it. So if you’re sure you have entered then you can dismiss the warning and continue.
I’ve had this myself because I have 2 sep accounts.

[RossM]

Hey @sj66 , can you elaborate on this? What banks are we not appearing on the security checks?

[sj66]

Lots I think, everyone I’ve asked to pay me (when I had a Tesco current acc) kept telling me they were getting a warning to say they couldn’t use that acc. HSBC/First Direct, and Nat West are 2 that I know of.

I’ve attached a screenshot of the msg - I can click continue and it does work, but a lot of people get put off thinking you can’t continue or that the payment won’t go through (this looks like what the OP is saying)

[RossM]

@sj66 Going to flag this as it doesn't seem right, last thing we want is for messages like the above appearing. Thanks for making us aware.