Im trying to transfer money from my bank account to my savings account with yourselves via faster payment.
What do I out in the Name of account box? Is it the name on the account or Tesco Bank Plc?
Do I click personal or business?
I have tried various combunations but when I click check payee details my bank says it cannot verify the detaild and if I continue the money may not reach the account.
can you confirm what I should be putting into the payee details
Hi @SDlawson, thanks for getting in touch. Please double-check to ensure you're entering the correct sort code and account number along with your own name, and select 'personal' :) Hope this helps.
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Hi
I believe this is a warning because lots of other banks can’t link to Tesco for the security checking. It’s just a warning to say that if you haven’t entered the right details they can’t double-check it. So if you’re sure you have entered then you can dismiss the warning and continue.
I’ve had this myself because I have 2 sep accounts.
Lots I think, everyone I’ve asked to pay me (when I had a Tesco current acc) kept telling me they were getting a warning to say they couldn’t use that acc. HSBC/First Direct, and Nat West are 2 that I know of.
I’ve attached a screenshot of the msg - I can click continue and it does work, but a lot of people get put off thinking you can’t continue or that the payment won’t go through (this looks like what the OP is saying)
Last edited by sj66; 06-12-21 at 09:03.
Reason: Typo
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
The Tesco Bank online community ('Your Community') is for Tesco Bank customers, staff, contributors and supporters to discuss products, services, issues and matters of general interest. Your Community content may be viewed by both members and non-members.
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