I made a loan overpayment on Monday, via the online payment portal using a debit card. The payment has not appeared on my tesco loan account. The ammount was for a few hundred short of the balance (intend to clear next month).
I have spoken to the loan team twice now and am not getting anywhere other than they will check with the payments team as it might have gone into a holding account??? and get back to me (which they have not done).
Given its not a small amount of money (£7200) I am concerned its gone missing and dont seem to be able to make any progress