[David4louise]

Hi I'm still waiting for information on my loan decision

[MargaretC]

 Thanks Louise, there is a letter on the way to you. It will be with you within 3 - 5 working days.

[MargaretC]

@David4louise I'm sorry you haven't heard about your loan decision yet. If you send me a private message with your name, date of birth and postcode, I can look into this for you? When entering your post code and date of birth please put a space between each character i.e. D D M M Y Y and copy in my colleague @ScottW to your message.

Alternatively you can call our Customer Service team on 0345 600 6016 who can give you an update. They are available Mon - Fri: 8am - 8pm and Sat - Sun: 9am - 5pm

[lee17986]

Hello i made an application on the 1st of August and I still haven't heard anything thanks

[EileenM]

Hi  I'm sorry you're still waiting to hear back about your application. I'll certainly look into this for you. Can you send me a private message and copy in my colleague  with some more information please? If you can confirm your full name, date of birth, application reference if you have it and your postcode in the format A B 1 2 C D we'll get back to you once we've had a look

[amyloudumpling]

Hi, we applied (jointly) over a week ago and have heard nothing, we have another loan offer but have been waiting to see if we are accepted by Tesco first as your rates are much better. Will we receive and email or a letter letter us know if we have been declined? Thanks, aMY