[jack2805]

am trying to send further info on a chargeback case but on the email TESCO.COM sent me they have a "click link" button when i try this i get the message "you are not authorised to access this"

how do i send info over?

regards

Steve

[JoeC]

Hey @jack2805 , we have had a few issues with the form, sorry about that. Can you try this again and let me know if you're able to submit it please?

[jack2805]

Hi have tried again and get same error message.

am still waiting for a response from NIKE what happens if they never reply back ?
regards
steve

[RobbieT]

@jack2805 Could you please send a private message to @Tesco-Bank so we can investigate further?

[jack2805]

@RobbieT

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@jack2805

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What is the full email address please

[RobbieT]

@jack2805 If you click the link in my reply above, this should take you directly to a messaging window where you can send us private message.

[jack2805]

@RobbieT

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Sorry what link

[RossM]

@jack2805 you are able to click this: @Tesco-Bank