I got an onscreen confirmation of policy taken for Cocker Spaniel Ebony on 23rd February, but I didn't receive an email confirmation or documents by post. I'm not impressed with difficulty of raising this.
Hi @JohnOg, I'm sorry to hear that. I'm afraid we don't have access to Pet Insurance policies here. Please give the Pet Insurance team a call on 0345 078 3895 (Mon - Fri: 9am - 5pm) and my colleagues will be able to help. Hope you manage to get this sorted!
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How we collect and use your personal data
Tesco Personal Finance plc, trading as Tesco Bank as part of the Tesco Group take the security of your data seriously. We want you to be confident that your data is safe and secure with us and understand how we use it.
We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Tesco Bank Community Terms of Service v 1.0
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Staff
02-03-22 11:42Verified AnswerHi @JohnOg, I'm sorry to hear that. I'm afraid we don't have access to Pet Insurance policies here. Please give the Pet Insurance team a call on 0345 078 3895 (Mon - Fri: 9am - 5pm) and my colleagues will be able to help. Hope you manage to get this sorted!