Can anyone tell me why I am getting messages on my mobile stating that I have to make a payment to my 'Tesco Credit Card' when in fact my balance reads NIL.
Hi @Mylittlelove, thanks for getting in touch. It sounds like you could have a payment due alert setup. You'll find more information on the types of alerts you can receive for your credit card here. You can also manage these alerts by logging in to Online Banking, clicking on your credit card and selecting 'Manage Alerts' from the drop down list. I hope this helps
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Staff
10-03-22 12:07Verified AnswerHi @Mylittlelove, thanks for getting in touch. It sounds like you could have a payment due alert setup. You'll find more information on the types of alerts you can receive for your credit card here. You can also manage these alerts by logging in to Online Banking, clicking on your credit card and selecting 'Manage Alerts' from the drop down list. I hope this helps