Cancelling card

  • mattsccm's Avatar
    Fresh Eyes
    The new security regulations are a pain the proverbial. I don't do any form of online banking. I don't use a mobile phone. Thus the security check has to relying on an automated call to a landline. They don't ring for long enough for me to get there. This means I will probably no longer be able to use my CC.
    Struggling to cancel it.
    Can't do it buy phone. Queue is so long I get cut off.
    Any other way ?
    ​​​​​​​Thanks
  • 1 Reply

  • Verified Answer

    25H's Avatar
    Community legend
    Verified Answer
    Hi @mattsccm

    I'm sorry to hear you're looking to close your Credit Card.

    If you simply want to close the account you can do so by writing to Tesco at: Tesco Bank, PO Box 27028, Glasgow, G2 9FT, just provide a cover letter stating you wish to close the card and include your personal details.

    Alternatively, if the account has seen no activity within the last 2 months, it can be closed here by sending Tesco Bank a private message and ask them to look into this for you.
    Just click on this link: https://community.tescobank.com/priv...newpm&u=447614
    Please include your full name, date of birth and postcode.

    Complete it, click 'Submit Message' and this will send your message securely and privately.

    Warm wishes, Caz @25H