[Billiep9]

I have a loan with you and i am trying to my existing amount I owe but I put my name address dob account and sort code details in and it just keeps saying it doesn't recognise.

[25H]

Hi @Billiep9

Do you want a settlement figure to pay off your loan?
If so, you can get an early settlement figure by sending a 'Private Message' from here to Tesco Bank and request this.
To do this just click on this link: https://community.tescobank.com/...newpm&u=447614
Please include your full name, date of birth and postcode.
Click 'Submit Message' and this will send your message securely and privately.

You will receive a reply to your private message.

Warm wishes, Caz @25H

[KellyT]

Hi @Billiep9, did you manage to get this resolved?

[Billiep9]

@25H no put all me details in and it says it doesn't recognise just want to know how much I have outstanding on my loan please help

[KellyT]

Please send us over a PM to @Tesco-Bank and we'll be able to confirm your balance and help you get logged in @Billiep9

[Billiep9]

Please log me in

[Billiep9]

Please find out how I can log in please