Hi @TerryDan, can you please let me know a little bit more about the issue you're having when trying to use the mobile app? Is there an error message showing at all?
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Hi what do you mean by pm, the issue is that I am now unable to use the app, only the website, whereas at the start of the week I was able to use the app. I did update my iPad to the latest software update. iPadOS 15.4.1 is now on my iPad, so perhaps it’s since the latest iPad software update that this issue has arisen.
Sorry @TerryDan, I've just read your other thread now. I'm afraid you'll not be able to access the account via the mobile app on the iPad, but you can access the mobile app on a smartphone or Online Banking through your web browser. The app isn't optimised to be used on tablets and iPads unfortunately.
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We collect data when you browse our website (e.g. your IP address) and register for the Community. To find out more about how we use your data, our legal basis for processing your data and your rights under data protection laws please view our Privacy Policy.
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Just looking
08-04-22 17:58Hi what do you mean by pm, the issue is that I am now unable to use the app, only the website, whereas at the start of the week I was able to use the app. I did update my iPad to the latest software update. iPadOS 15.4.1 is now on my iPad, so perhaps it’s since the latest iPad software update that this issue has arisen.
KellyT
