Good evening all.
I registered a claim yesterday for an accident I was involved in which I am not making a claim for. I clicked on the ‘add more photos’ link earlier as I wanted to check the photos and video I uploaded were there as the website crashed halfway through my claim yesterday. I get a message telling me my claim is locked and if I believe this is incorrect then to call the usual number. I did that as I am in the process of getting details for cctv footage and wanted to make sure I would be able to get that information added once available and was initially told my claim wasn’t locked and then was told it was but they didn’t know why. Does anyone have any idea why this might be? Is it likely to be innocent or could it be something is wrong? Grateful for any insight anyone can offer. Thank you.
I registered a claim yesterday for an accident I was involved in which I am not making a claim for. I clicked on the ‘add more photos’ link earlier as I wanted to check the photos and video I uploaded were there as the website crashed halfway through my claim yesterday. I get a message telling me my claim is locked and if I believe this is incorrect then to call the usual number. I did that as I am in the process of getting details for cctv footage and wanted to make sure I would be able to get that information added once available and was initially told my claim wasn’t locked and then was told it was but they didn’t know why. Does anyone have any idea why this might be? Is it likely to be innocent or could it be something is wrong? Grateful for any insight anyone can offer. Thank you.
ChristopherP
